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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Cano

October 7, 2024

5  out of  5
rating by Mario Cano
"Just the best not only her office but adjuster etc etc could not ask for better"
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Derek Heartman

June 7, 2024

5  out of  5
rating by Derek Heartman
"I had a conversation with Diane Cano and she had been informational, kind, patient, and I could tell she really cares about the people she works with."
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Merve Sarac

May 23, 2023

5  out of  5
rating by Merve Sarac
"Erin was great to help me with getting the best value possible. She also was very professional addressing all my questions confidently and clearly. Diane was so caring and helpful when I needed emergency towing help to unlock my car. I love the customer service at this office. They clearly show how much they care about their customers. Thank you!"
We responded:
"Merve I am so glad Erin was able to help you with your insurance needs. She has been a great asset to our team and I ensure you will receive a great level of service from our entire team for years to come. Welcome to MCS State Farm Agency."
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Marge Werden

May 1, 2023

5  out of  5
rating by Marge Werden
"THINK ABOUT THIS: You dread getting a call from your insurance company, right? Well, that is NOT the case with State Farm Insurance Agent, Meg Cano-Schuman. I am ALWAYS so happy to talk with her. She has been SO very helpful to us. We can't thank State Farm enough for having such a dear sweet young lady help us with our insurance."
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Kaytlyn Cassels

March 27, 2023

5  out of  5
rating by Kaytlyn Cassels
"This office is fantastic and is always willing to help adjust anything with the policies. I've saved a lot of money with the drive safe and save app and really appreciate all the hard work that Meg and her team put in to keep me and other insureds happy!"
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Matthew Schuman

October 6, 2022

5  out of  5
rating by Matthew Schuman
"The best agent around in my humble opinion. Extremely dedicated to finding the right solutions that fit the customer's needs. Update after 3 years with my agent: Still extremely happy. I appreciate that the team takes the time to explain the coverages so I know exactly what I am paying for. Highly Recommended!"
We responded:
"Thank you Matt! I take pride in making sure I am taking care of each customer based on their current and personal needs. I love my job and thankful to be able to share that passion with all of my customers. Thank you!!"
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Dan Anderson

April 14, 2022

5  out of  5
rating by Dan Anderson
"Excellent personal customer service experience. If you want the best in Madison call the team at Meg Cano-Schuman State Farm!"
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Courteney Smith

March 30, 2022

5  out of  5
rating by Courteney Smith
"Everyone in the office is very helpful, and friendly. Always had a good experience when working with them."
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Rachel Andrie

February 24, 2022

5  out of  5
rating by Rachel Andrie
"Superb! They are great. Sometimes when I miss a notification or things fall through the cracks, they call or email me personally. They are always friendly and helpful."
We responded:
"Rachel, Thanks so much for the feedback! We are so glad to hear you are happy with the service here at our office. We work hard to ensure everyone has a stellar experience. Looking forward to helping you for many years to come! -Meg"
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Tatiana. S

February 10, 2022

5  out of  5
rating by Tatiana. S
"My experience with this agency and specifically Diane has been fantastic since I moved to Madison 2 years ago. Every time I have talked to Diane over the phone, she has been very friendly, professional, and always provided me with great service! Thank you Diane for all your help over these past 2 years!"
We responded:
"Tatiana, We are so pleased to hear you have enjoyed your experience working with Diane. She is a great asset to our team and always has the customers best interest at heart. Thank you for choosing our agency and for your kind words! -Meg"
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Graham Fagerburg

December 25, 2021

5  out of  5
rating by Graham Fagerburg
"Dianne was very helpful and got insurance set up on my vehicle right away!"
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L W

April 10, 2021

5  out of  5
rating by L W
"We had good experience with the office."
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Edward Akuamoah

April 1, 2021

5  out of  5
rating by Edward Akuamoah
"I had an amazing experience using their services. Very professional and very responsive. Great job and thank you!"
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Giulliana Castellanos

February 24, 2021

5  out of  5
rating by Giulliana Castellanos
"They are very professional and responsive! Thank you."
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Yuan Liu

February 4, 2021

5  out of  5
rating by Yuan Liu
"The stuff looks very nice when we went through my automobile coverage. And the price also looks good. They considered my low mileage driving and gave some discount."
We responded:
"Yuan Liu I am so glad we were able to help you with your auto insurance needs. We truly enjoy being able to help great people like you! Thank you for choosing MCS State Farm"
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James Woodward

October 13, 2020

5  out of  5
rating by James Woodward
"I had a great experience working with Chris on a few policies. He provided detailed information and guided me through policies to fit my needs and pricing expectations. Overall painless experience. I would definitely recommend talking with him if you are in the market for insurance. Thanks!"
We responded:
"Jason, thanks for the kind words on your experience working with Chris! He does a great job and we are pleased to have you here at MCS State Farm!!"
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ashok singh

October 12, 2020

4  out of  5
rating by ashok singh
"Hello, It was wonderful to see the prompt reply from Erin Baum regarding the addition of a car to my existing insurance. She was professionally very good and knowledgeable about the insurance and my need. Thanks for your amazing services."
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Tyler C

October 1, 2020

5  out of  5
rating by Tyler C
"The service Meg’s office provides me is excellent. Whenever I’ve had any questions about my policies Erin has been the one to help me. She is very professional and not pushy at all (which is what I look for in an agent). She always looks over my policy to see if I qualify for anymore discounts. This has hands down been the best experience I’ve ever had with an Insurance Company. Keep up the great work!"
We responded:
"Thank you for the kind review Tyler! My staff works hard to provide excellent service and experience to all our customers. We are happy to be able to be your agency of choice! Best , Meg"
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Heather Mayo

October 1, 2020

5  out of  5
rating by Heather Mayo
"I spoke with Erin and her customer service was out of this world! She was extremely helpful and kind. I usually dread having to speak with customer service reps but Erin was absolutely wonderful."
We responded:
"Heather thanks for your feedback on your experience at my agency! Erin always takes great care of our customers and I’m glad your experience was stellar! Thanks for choosing MCS State Farm! -Meg"
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Mike Mulligan

October 1, 2020

5  out of  5
rating by Mike Mulligan
"Meg and her team are very knowledgeable. Would highly recommend!"
We responded:
"Thanks for the positive review Mike! My team works hard at giving a great experience to every customer. Thanks for choosing MCS State Farm! -Meg"
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Ann McDonald

September 23, 2020

5  out of  5
rating by Ann McDonald
"Meg and her team are so professional and kind. They are willing to answer every question with patience and helpful advice. Highly recommend them!"
We responded:
"Ann Thanks for the awesome feedback! We work hard to provide an awesome experience for everyone we work with. You’re thoughts are so appreciated! Best, Meg"
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Cody

September 11, 2020

5  out of  5
rating by Cody
"Chris was very helpful and professional in getting my wife and I the coverage we needed. Knew answers to all my questions and got me a great price for more coverage than I had. Thanks Chris!"
We responded:
"Cody, So glad to hear Chris was able to help you out. We work hard to give every customer the best experience possible when choosing insurance coverage. Thanks for your business and look forward to being your agency of choice for a long time. Best, Meg"
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Meta Frey

September 10, 2020

5  out of  5
rating by Meta Frey
"Diane is an amazing insurance agent! A nice positive attitude with very quick responses. No complaints here."
We responded:
"Meta, I am so pleased to hear you had a stellar experience working with Diane. She has been with our team from the start and truly works hard to provide the best to our customers. Thanks for choosing Meg Cano-Schuman State Farm. We look forward to helping you for many years ahead! -Meg"
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Dave Smith

September 9, 2020

5  out of  5
rating by Dave Smith
"I was shopping for insurance after moving to Wisconsin and decided on State Farm. Got paired up with a new agent, Chris, who did a great job explaining plans and answering any questions I had. I never felt pressured and I saved some money while gaining a few features over my old plan."
We responded:
"Dave, Thanks for the great review on my team member Chris! He does a great job and helping people with all their insurance needs. Thanks for choosing MCS State Farm!"
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Bailey Johnston

September 4, 2020

5  out of  5
rating by Bailey Johnston
"Chris has been terrific to work with. Helpful and responsive. Highly recommend Chris and this agency for any insurance needs."
We responded:
"Bailey, thanks for your feedback! So glad to hear you had a great experience working with Chris! We look forward to helping you with your insurance needs for many years to come. -Meg"