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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Green

September 4, 2025

5  out of  5
rating by Debbie Green
"Always upbeat and helpful! It’s nice to have an agent that cares about her clients."
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Ken Noonan

September 4, 2025

5  out of  5
rating by Ken Noonan
"We switched from another StateFarm agent 3 years ago. The service from Meg Cano-Schuman and her group is superlative. They take the time to know us and have helped to consolidate coverage and save us money"
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Mark Chandler

September 3, 2025

5  out of  5
rating by Mark Chandler
"Meg and her team have always been super helpful, from small to big issues - we've been through them all in the past 10 years. (I've especially worked with Diane many times than over the years) We appreciate them being responsive when we need answers to questions, or when we've needed to make changes to our policies and we VALUE them when we've needed help with more serious concerns."
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Kurt Malueg

August 18, 2025

5  out of  5
rating by Kurt Malueg
"Meg's office is very responsive and helps me with all aspects of my insurance needs. Highly recommend!"
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Joseph Wermeling

August 17, 2025

5  out of  5
rating by Joseph Wermeling
"Any issue I have, I just call or email Bethani and I can quit worrying about it. Can't beat a local agent"
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Emily Johnson

August 14, 2025

5  out of  5
rating by Emily Johnson
"Diane is my go-to gal! Very responsive over email which is super appreciated!"
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Kamal Calloway

August 12, 2025

5  out of  5
rating by Kamal Calloway
"Excellent and customer friendly service."
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Carrie Gilker

August 6, 2025

5  out of  5
rating by Carrie Gilker
"This office has been incredibly response and helpful on everything I have used them for to this point and I have been very pleased."
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Trevor Grayson

June 5, 2025

5  out of  5
rating by Trevor Grayson
"This office is great. Very responsive and on top of things. Diane specifically has been great to work with and is always helpful. From working with my mortgage lender to previous auto insurance agents, I can count on them to work with and for me."
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Melvin Arendt

March 25, 2025

5  out of  5
rating by Melvin Arendt
"State Farm has been there for me in my time of need."
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Clark Robert R

March 8, 2025

5  out of  5
rating by Clark Robert R
"Bethani Ramos provided A+ customer service. This was my first claim, so I was a real novice. She skillfully guided me thru the process and reassured me “don’t worry, we’ll take care of you, this is why you have insurance”. Thank you Bethani!"
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Robert Ramos

February 18, 2025

5  out of  5
rating by Robert Ramos
"Great customer service. When I have a question I always get a person on the phone and not an annoying recording."
We responded:
"Thank you for the great Review Robert! We hope you continue to receive the 5 star service all our customers deserve. "
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Raul Ramos

February 13, 2025

5  out of  5
rating by Raul Ramos
"Agents answered within 3 rings and were super friendly! I could tell that they devoted their entire attention to me during the duration of our conversation which is rare these days. I felt thoroughly understood and like I wasn’t being pitched or sold anything- highly recommend!"
We responded:
"Raul, We are so grateful to have wonderful customers like you. Thank you for sharing your experience with us! "
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Amani Mohamed

January 27, 2025

5  out of  5
rating by Amani Mohamed
"Hi for everyone q I really I want to thanks one of my best best customers service which is Dian is the one with a good personality and she had very patience with me even I have accent with my English I can till she love her work I never meet one like her she is the best I hope from my hart a good life , a good health for her Stay healthy and happy From Amani Mohamed and it is ok you can add my name to the goggles review"
We responded:
"Amani, Thank you so much for the kind review and kinds words. Diane works very hard to give our customers the best experience possible. We are so grateful to be able to help you! "
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Mario Cano

October 7, 2024

5  out of  5
rating by Mario Cano
"Just the best not only her office but adjuster etc etc could not ask for better"
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Derek Heartman

June 7, 2024

5  out of  5
rating by Derek Heartman
"I had a conversation with Diane Cano and she had been informational, kind, patient, and I could tell she really cares about the people she works with."
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Merve Sarac

May 23, 2023

5  out of  5
rating by Merve Sarac
"Erin was great to help me with getting the best value possible. She also was very professional addressing all my questions confidently and clearly. Diane was so caring and helpful when I needed emergency towing help to unlock my car. I love the customer service at this office. They clearly show how much they care about their customers. Thank you!"
We responded:
"Merve I am so glad Erin was able to help you with your insurance needs. She has been a great asset to our team and I ensure you will receive a great level of service from our entire team for years to come. Welcome to MCS State Farm Agency."
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Marge Werden

May 1, 2023

5  out of  5
rating by Marge Werden
"THINK ABOUT THIS: You dread getting a call from your insurance company, right? Well, that is NOT the case with State Farm Insurance Agent, Meg Cano-Schuman. I am ALWAYS so happy to talk with her. She has been SO very helpful to us. We can't thank State Farm enough for having such a dear sweet young lady help us with our insurance."
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Kaytlyn Cassels

March 27, 2023

5  out of  5
rating by Kaytlyn Cassels
"This office is fantastic and is always willing to help adjust anything with the policies. I've saved a lot of money with the drive safe and save app and really appreciate all the hard work that Meg and her team put in to keep me and other insureds happy!"
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Matthew Schuman

October 6, 2022

5  out of  5
rating by Matthew Schuman
"The best agent around in my humble opinion. Extremely dedicated to finding the right solutions that fit the customer's needs. Update after 3 years with my agent: Still extremely happy. I appreciate that the team takes the time to explain the coverages so I know exactly what I am paying for. Highly Recommended!"
We responded:
"Thank you Matt! I take pride in making sure I am taking care of each customer based on their current and personal needs. I love my job and thankful to be able to share that passion with all of my customers. Thank you!!"
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Dan Anderson

April 14, 2022

5  out of  5
rating by Dan Anderson
"Excellent personal customer service experience. If you want the best in Madison call the team at Meg Cano-Schuman State Farm!"
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Courteney Smith

March 30, 2022

5  out of  5
rating by Courteney Smith
"Everyone in the office is very helpful, and friendly. Always had a good experience when working with them."
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Rachel Andrie

February 24, 2022

5  out of  5
rating by Rachel Andrie
"Superb! They are great. Sometimes when I miss a notification or things fall through the cracks, they call or email me personally. They are always friendly and helpful."
We responded:
"Rachel, Thanks so much for the feedback! We are so glad to hear you are happy with the service here at our office. We work hard to ensure everyone has a stellar experience. Looking forward to helping you for many years to come! -Meg"
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Tatiana. S

February 10, 2022

5  out of  5
rating by Tatiana. S
"My experience with this agency and specifically Diane has been fantastic since I moved to Madison 2 years ago. Every time I have talked to Diane over the phone, she has been very friendly, professional, and always provided me with great service! Thank you Diane for all your help over these past 2 years!"
We responded:
"Tatiana, We are so pleased to hear you have enjoyed your experience working with Diane. She is a great asset to our team and always has the customers best interest at heart. Thank you for choosing our agency and for your kind words! -Meg"
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Graham Fagerburg

December 25, 2021

5  out of  5
rating by Graham Fagerburg
"Dianne was very helpful and got insurance set up on my vehicle right away!"